Returns & Exchanges
At Focus Supplements, we want you to be fully satisfied with your purchase. If you are not happy with your order, you can return unopened items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack the unopened supplements in their original packaging, ensuring the RMA number is clearly written on the outside of the box.
Ship the Items
Send your package back to our distribution center using a trackable shipping method to ensure it arrives safely at our facility.
Receive Your Refund
Once our quality control team inspects and approves the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing